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UK Mail Collections


Collect your orders at a location convenient to you
Norbain understands that getting products to different sites at exactly the right times can be a tricky process. This is why we’ve teamed up with UK Mail to give you the option of collecting orders from one of any of the 58 UK Mail depots across the country. All you need to do is follow this simple process:

1. Visit

2. Choose a location most convenient to you

3. Give this UK Mail depot address as the delivery address when placing your order




Pick ups

  • You will be charged at your standard next day rate
  • Collections can be made between 8am and 8pm
  • Photo ID is required, and you must quote the name of the company you work for, along with proof such as a letterhead or business card
  • A signature will be required
  • If any of the above is not provided, UK Mail will not release the goods


  • You can also return goods to our Distribution Centre at Ashton via the same network of depots
  • You will need to call Customer Services to get a returns number and request that the goods are collected from the identified UK Mail depot
  • Please fix a yellow returns label with the XR number to the goods and take them to the UK Mail depot
  • You will receive a receipt for the goods
  • Goods will be returned to our Distribution Centre at Ashton only


Click here to download the UK Mail Collections flyer.