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Technical support > Support selection > Software
Triplex2 _ VC10Te2CDR_DVD V6.27
Upgrading Vista Triplex2 Columbus Units
Unlike the earlier versions of the Columbus HDR’s the Triplex versions only have one file to load and this is done via the Ethernet connection using Internet Explorer as follows:
Set the IP addresses of both the PC and the Columbus and verify a good IP connection, either by using the WaveReader software or "Ping".
Open IE (V5.5 or above)
Under: Tools> Internet Options…> Connections, select "Never Dial a Connection" then close the dialog box.
Type the IP address of the Columbus into the Address box followed by "/index.ssi" and click GO.
In the Logon box enter the name as "admin" and the password as "admin"
Select "Upgrade the unit" and wait approximately 20 seconds while the file is sent to the Columbus.
Select "Confirm file" and wait approximately 30 seconds while the file is installed (there is a progress bar during this stage).
Select "Reboot"
Close IE.
If when you try to connect to the Triplex Columbus you get a prompt similar to "Cannot connect offline" select go online, you will then get a prompt "Unable to connect" select Retry.
IMPORTANT - PLEASE READ CAREFULLY
YOU NEED TO READ AND AGREE TO THIS NOTICE BEFORE YOUR SELECTED DOWNLOAD CAN START.
In view of the inherent risks of downloading software from the internet, it is recommended that before downloading software updates from this site, you install the latest commercially available virus protection software on your computer. No warranty is given by Norbain SD Limited in relation to the software updates which may be downloaded from this site. In particular, Norbain SD Limited does not warrant that they are free from viruses or other harmful code, or that their operation shall be uninterrupted or error free. Norbain SD Limited excludes any liability arising from or in connection with software updates downloaded from this site to the fullest extent permissible by law.
The software updates which may be downloaded from this site are supplied subject to the licence terms attached to or referred to with each update.
If you would like to make a general comment about any of the software available from this site please e-mail marketing@norbain.co.uk. However, please note that we are unable to give technical assistance on its use or operation.
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