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Norbain have added Escon to range of suppliers to aid them in their goal of offering customers all aspects of an IP CCTV solution. Escon are a digital storage solution provider and can offer a wide range of solutions to meet almost every requirement.
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Sales & customer services > Customer services > How can we help?

How can we help?

There are a wide range of reasons why you might need to contact Customer Services:
  • You may have ordered a product incorrectly
  • The order may no longer be required
  • You may believe the product is faulty
  • The product is due for a service
  • You may wish to voice a concern
In these and many other situations, contact Customer Services for advice.

Customer Services are here to help you. We are responsible for:
  • Registering product returns (whatever the reason)
  • Organising product collection
  • Chasing timed deliveries
  • Monitoring the progress of product repair or servicing either at our own Premier Service Centre in Preston or direct with the manufacturer
  • Raising repair estimates
  • Issuing account credits
To contact Customer Services, telephone your regional office:

Norbain South/Head Office: 0118 944 0123
Norbain North/SEE Norbain: 01253 894488
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4T2Copyright © 2012 Norbain SD Ltd: updated on Feb 7 2012