News > News
Norbain adds value with new meeting facilities
Oct 4 2011
Customers who attended the launch of the Norbain Distribution Centre’s meeting facilities have unanimously declared it to be a success. The open day, held on 19th September, was designed to allow customers to come in and see the new facilities first hand and speak with Norbain staff and board of directors.
Just completed, the Innovation Centre allows installers and end users alike to see equipment in use, allowing them to fully explore features and understand functionality before being installed into a system. A number of meeting rooms are also available, facilitating meetings and discussions with dedicated Norbain staff on hand for advice if required. All of these facilities are available completely free of charge to Norbain customers which, in turn, allows them to add value to their own service offering. Completing the day was a tour round the 50,000 sq ft distribution centre, the heart of Norbain’s quick deliveries and massive stock holding.
Understandably, one of the main points of discussion on the day was the increasing prevalence of IP products in the market. Norbain is heavily investing in the right people and products to ensure installers are given the best choices and advice on the market. Facilities at the distribution centre are such that whole systems can be built, tested, configured and immediately packaged up for delivery to the customer. Such a service ensures that there are no unexpected issues on site and installation can proceed quickly and smoothly.
“The open day allowed our customers to fully explore the facilities available to them and, just as importantly, allowed us to gather feedback on their technical training requirements,” says Marie Kemshall, Norbain’s events manager. “As a result, we’re now better informed to develop a range of services that will allow us to support our customers in these changing times.”
For more information on booking one of Norbain’s Innovation Centres or the facilities available, please contact your Norbain account manager.