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Norbain continues to keep in touch with customer expectations
May 30 2006
Reading, UK
Norbain SD Ltd., one of Europe’s leading distributors of CCTV, Access Control and Intruder Detection equipment, has embarked on an extensive research project to further tailor its catalogue to match customer expectations.
One of the UK’s top 25 market research agencies has been commissioned specifically to undertake a survey of Norbain customers to find out if the current catalogue format meets their needs.
"Norbain are committed to providing high quality products that meet our customer’s expectations. We see feedback from our customers as an essential tool in ensuring we provide the best possible service to them. All responses will play a key part in the continued development of our industry leading catalogue" says Huw Edwards, Norbain’s marketing communications manager.
A representative sample of Norbain’s customers will be contacted by telephone with responses from the survey being confidentially collated and analysed to ensure that future editions of the catalogue are tailored to match customer specific requirements.
Information on the entire range of security equipment available from Norbain can be found at www.norbain.co.uk.
