News > News > Corporate news
Norbain claims PSI Premier Award
Jun 23 2005
Readers of Professional Security Installer have awarded Norbain SD, the UK’s largest distributor of electronic security solutions, the PSI Premier Award for Distributor of the Year, 2005. "I was delighted to accept this award on behalf of everyone at Norbain", says Dermot Grace, Norbain SD’s Managing Director. "It recognizes our continued and total dedication to customer service within the CCTV distribution industry. Despite phenomenal competition of an unequalled intensity we have sustained a very high level of sales, technical and logistical service. It is very rewarding to achieve this award precisely because it is a vote of confidence from the industry itself."
With annual revenues in excess of £118 million and growing strongly, Norbain SD is the UK's largest distributor of electronic security solutions. Headquartered in Reading, Berkshire, the company employs over 270 people throughout the UK at its distribution and service centres in Warrington, Manchester and Blackpool. Each year, the company’s export division sells into over 77 countries across 5 continents.
The company prides itself on service excellence and product choice. A £13 million stock level with guaranteed 98% availability on catalogue items ensures that consistently high service levels are achieved. A new distribution centre due to be operational later this summer will increase stock levels and product availability even further. Complementing choice and availability, Norbain also offers a number of industry leading services. These include a 21-day "no quibble" returns guarantee, operating hours of 8.00am to 7.00pm Monday to Friday, and 9.00am next day delivery on items ordered up to 7.00pm. In addition, Norbain is highly regarded for its excellent technical support, extended warranties, training services, fixed price repairs, rental services and innovative leasing packages.
Norbain is the home of Vista, the UK’s largest selling brand of electronic security equipment and is also an authorised distributor for all leading brands of CCTV, Access Control and Intruder products.
The PSI Premier Event was held in June 2005 at Moor Park Golf Club Rickmansworth, Hertfordshire and combined the annual PSI Premier Awards scheme ceremony with the PSI Premier Golf Day.
For more information visit www.norbain.co.uk.
